Browsing through the SunPerks Rewards, the minimum amount you need is 1500 points. However, the points are accumulated once you “start” a plan, whether tied to a handset contract or not, and terminate upon transfer or end of the plan. Therefore, for 1500 points, you need to have an average of $62.50 a month for a 2-year plan. Even if you have a 3-year plan, you would need to fork out $41.67 a month. Nice customer rewards program, ain’t it?
Yes, the whole of today has been wasted by my parents who “forced” me and my brother to go on a one day shop-and-eat-all-you-can trip to Muar. We were “kicked” out of our beds at 0545, and crossed the Second Link to the first stop for breakfast at Ayer Hitam. After that, we proceeded to Batu Pahat for lunch and Muar for teabreak, and finally made a U-turn back to Selang for dinner before crossing back to Singapore. Its a…
I have finally come to the conclusion that the way my company runs their “customer service ” is almost to the point of breaking their backs. That probably partially explains the high turnover rate for this job (besides the renumeration, but hey, I’m not complaining). Management policies affect the morale of the employees, and at the same time, “customers” are trying to make mountains out of molehills and trying to get us to do things outside our job scope. Additionally,…